Inbound email reply

User_267 · ‎01-28-2024

Hi all, we are sending mails to outside vendors. When they reply it needs to be captured in the ritm(catalog items). How to do this?

Dr Atul G- LNG · ‎01-30-2024

Hi @User_267

https://youtu.be/HJXm40VKrLA

This video will provide you details about your issue.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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