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Inbound Web Services Mid Server

juliana3
Tera Contributor

My 3rd party does not have permission to connect with ServiceNow using internet in its server.

So he needs to send inbound actions to servicenow using mid server, but its not working.

How can we configure this?

6 REPLIES 6

Harsh Vardhan
Giga Patron

Hi Juliana,



Please check the thread below.



Re: REST Web Services through MID Server


This thread talls about outbound and I need to know about inboud SOAP requests.


Hi Juliana,


I see you would like some info on inbound SOAP requests, I can help with that but you might not 'like' it but it is probably the answer to your question.


There is a URL here for sending an outbound from the instance.


Send a SOAP message through a MID server



There is no documentation on inbound SOAP via the MID Server because this is not possible.



There is a relevant posting here:


How MID server can be utilized in Inbound Transactions ?


..


The answer is as per Josh Nerius is:


The MID server is not used for inbound scenarios like the one you describe. Its primary function is to allow the instance to communicate with internal infrastructure that is not directly accessible to ServiceNow. For inbound traffic, the integrating application will generally connect directly to the instance.



All connectivity to the instance from 3rd party apps is secured via SSL, and the MID server would not provide additional security in this case.


..



If the reply was informational, please like, mark as helpful or mark as correct!


Brad Tilton
ServiceNow Employee
ServiceNow Employee

What have you tried so far, and what is the error message you're getting?