Resolved! Dashboard - share issue
Hi Forum i created a dashboard and shared it with 2 groups and 3 usersall have editor rights but they get "Report visable only to a specific user or group"
Forum Posts
Resolved! Update child priority field when it changes on the parent record
I need assistance with the following: when the priority field is updated on the incident parent record, this is not updated on the associated child task record. I need this to also update whenever the priority field changes
Variable Attribute is not working for platform view
Variable Attribute is not working for platform view not on Service PortalBelow is Screenshot for variable AttributeIts not working on PlatformIts working on Service Portal
script is not working
HI All, I am receiving the current location id :var queueId = $sp.getParameter('location_id'); I need to Glide the table var gr = new GlideRecord('wu_location_queue');gr.addEncodedQuery('nameSTARTSWITHAmerica Walk Up Support^ORnameSTARTSWITHBengaluru...
@ tagging in Additional comments and work notes at the RITM level
If we @'a user' in comments and work notes in change, incident, and SCTASK we get the correct prompt. It shows which user (s) 'cannot see record'.When we do this in a RITM, the tagging is not working.We are on Washington DC Patch 7a.Question - I tho...
In SC Task form UI action button
Hi All, In sc task form have ui action button, The button called create story. When i click on create story then assignment group auto populate in story based on task group.Task group into story table assignment group. when click on create story butt...
Resolved! Can we update the help text on magnifying glass in the reference field.
Can we update the help text on magnifying glass in the reference field.For example: As shown in below screen shot. it is showing "Lookup using list".Can we update the help text when we hover over the magnifying glass?
Resolved! Need to auto populate assignment group in Transfer order line Task Form
Hi,I need to add assignment group field in Transfer order line task form and i need to auto populate that assignment group value with the transfer order form of "To stockroom " assignment group value.Please help me .
Resolved! How to create a database view?
Hi,I have two table "x_feedback" (Custom table) and "sc_request" table.Table "x_feedback" have a field which name is 'task' it is a reference field and comes from table "task".Can we put where clause with dot walking?How can we make database view ple...
Export number field as hyperlink
Hi Team,i need to implement when ever user manually exports in list view, the number field should remain as hyperlink when exported to excel format. currently the number field will be normal text but no hyperlink as per OOTB. Hoping for some suggesti...
Resolved! Datasource Integration Transfering data from excel to custom table
Hi ,When I was importing an data from excel sheet to servicenow custom table i need to replicate the same cost value USD $ in custom table field .
Guided Tour - choice options not available
I am new at creating Guided Tours, and am confused at when different Choice Options will be available. It appears all I have option to is "on Click Next".For Guided Tour on How To Create Incident ticket, I would have thought if my 'call out' was the ...
HTML code based on the value received in the Server code
Server code :var queue= new GlideRecord('wu_location_kiosk'); queue.addQuery('location_queue',queueId); queue.query(); while(queue.next()){gs.addInfoMessage(queue.name)}we are receiving the value A, B , C based on the login user location(gs.add...
After changing the date format error message is showing on date field in Catalog form
Hi Community , i am facing an issue , as per the requirement i changed the date format from yyyy-mm-dd to dd-mm-yyyy format for catalog item.After changing the format there is an error message coming at date field "Date in format YYYY-MM-DD" ....
Inactive choices still visible on Portal when using list collector with question_choice
Hello I have a variable on a catalog item by creating a multiple choice list, then changing it to a list collector and using the question choice option and within the reference qualifier, linking it to the sys_id of the multiple choice list. The prob...
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