Incident list is showing in null view when we use bookmark to open incident list view

[Ramu8]

Hi Team

End user created bookmark using create favorite as shown 

but it is showing null view for incident list and when open any incident from below list even form is showing null view

Please advice

[Ankur Bawiskar]

@Ramu8 

happening for all users or some users?

did you ask them to clear instance cache using cache.do and then logout and login?

happening for admins?

[Ehab Pilloor]

Hi @Ramu8,

I am trying this as an end user in PDI and I dont find any issues. Can you please give detailed steps on what exactly was done? What roles did user have?

Also try clearing cache on browser.

Please Accept this response as Solution if it assisted you with your question & Mark this response as Helpful.

Kind Regards,

Ehab Pilloor