Incident management

bharathkumar Da
Tera Contributor

Hi team
   Fill up CSAT survey for minor incident. but for Major incidents it should not trigger a survey.Is it possible?

Thanks and regards

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @bharathkumar Da 

 

Do you have any identification on incident what is major and minor , if yes  than we can do else no,

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Dr. Atul G. - Learn N Grow Together
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