Incident opening in Global search but routing to SOW page

[boggarapu]

Hi,

When I'm trying to open Incident/change in Global search but the incident is opening in SOW page in zurich version.

Unable to see the Global in that search engine, for reference find the below screenshot.

How to fix this issue.

[Srikanth_9]

Hi @boggarapu,

Refer:

Solved: Global Search within Service Operations Workspace - ServiceNow Community

Defaulting the Global search in SOW (Service Opera... - ServiceNow Community

Open Incident in Service Operation Workspace inste... - ServiceNow Community

Solved: How to set the Service Operations Workspace search... - ServiceNow Community

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 

Thanks & Regards,

Srikanth Akula.