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Incident

Kumar2721
Tera Contributor

Hello Team,

 

In the Incident table, the location field is correctly filtered based on the selected company using a reference qualifier. However, when running a report on the Incident table and selecting a location, it shows duplicate entries like two ‘South Africa’. I want the location to be displayed only in relation to its company. For example:

  • Company: Airtel → Location: South Africa
  • Company: Vodafone → Location: South Africa

Would you like me to also suggest possible solutions for this issue in ServiceNow, such as how to handle duplicate locations in reports?

5 REPLIES 5

shows duplicate entries like two ‘South Africa’.