Including Group Name changes in an Update Set

[Stephen Henders]

Our SME recently left and I've taken over (with little experience of ServiceNow) so please go easy. 

I'm trying to rebrand one of our companies in Dev and have noticed that not all of the changes are being pulled through into the update set. The changes include:

• Renaming a domain (not pulled through)
• Renaming a company (not pulled through)
• Updating banner image (not pulled through)
• Renaming group display name (not pulled through)
• Updating group email (not pulled through)

The changes that are included in the update set are the changes to the name in the System LDAP (Data sources, server, scheduled loads).

Is there a way of me moving these changes into an update set? Similar to how the 'Unload Dashboard' functionality works when updating Dashboards.

Thanks

[Wojtek Winnicki · Accepted solution]

Hello @Stephen Henderson 

Here is a utility that will add UI Action that will add things to your US:

https://developer.servicenow.com/connect.do#!/share/contents/9824957_add_to_update_set_utility?v=7.4...

Alternatively
- on source instance, on the form view of the record right-click and select "Export" -> "XML (this record)"

- on target instance, on the list view right-click on table header and select "Import XML"

[Stephen Henders]

Thank you for the response. With the alternative method that you've provided can I clarify that this would be directly importing the XML into the live environment?

I ask because we would need to ensure that we manage each of the changes required during out of office hours if they are not all automatically pushed through via an US simultaneously. 

[Jaspal Singh]

Hi Stephen,

To answer your question, 'With the alternative method that you've provided can I clarify that this would be directly importing the XML into the live environment?' -- Yes

[servicenow14710]

Hello ,

i have similar concern, i need to change some group names .

Can i do this change and capture in update set?

Any answer can be appreciated.Thanks!