Including Group Name changes in an Update Set

Stephen Henders · ‎08-05-2022

Our SME recently left and I've taken over (with little experience of ServiceNow) so please go easy.

I'm trying to rebrand one of our companies in Dev and have noticed that not all of the changes are being pulled through into the update set. The changes include:

Renaming a domain (not pulled through)
Renaming a company (not pulled through)
Updating banner image (not pulled through)
Renaming group display name (not pulled through)
Updating group email (not pulled through)

The changes that are included in the update set are the changes to the name in the System LDAP (Data sources, server, scheduled loads).

Is there a way of me moving these changes into an update set? Similar to how the 'Unload Dashboard' functionality works when updating Dashboards.

Thanks

Wojtek Winnicki · ‎08-05-2022

Hello @Stephen Henderson

Here is a utility that will add UI Action that will add things to your US:

https://developer.servicenow.com/connect.do#!/share/contents/9824957_add_to_update_set_utility?v=7.4...

Alternatively
- on source instance, on the form view of the record right-click and select "Export" -> "XML (this record)"

- on target instance, on the list view right-click on table header and select "Import XML"

View solution in original post

Narsing1 · ‎08-07-2022

Hi,

You have 2 ways.

1. You can download "Add to Updateset Utility" from this Share Location

2. You can do in this way

a. Make sure you have your update set pointed properly (Make this as your update set)

b. Go to the List view of your choice of the records that you want to capture and use "Create Application Files"

It adds all the groups like this in your update set

Thanks,

Narsing