Info message hides the Stepper component in the workspace

Lithesh · ‎01-04-2026

Hi team,

If we add the g_form.addInfoMessage or gs.infoMessage in the workspace page it hides the stepper component. Is there any alternate way or make the info message below the stepper component.

Lithesh · ‎01-05-2026

Hi All,

Fixed this by using Alert component and placing it before the stepper component. And dynamically update the message with Data sources.

View solution in original post

sandeepdutt · ‎01-04-2026

Hi @Lithesh ,

Please follow the Article :Why addInfoMessage / addErrorMessage Don't Work in... - ServiceNow Community

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

Ankur Bawiskar · ‎01-04-2026

@Lithesh

share screenshot where are you using that

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

Lithesh · ‎01-05-2026

Hi @Ankur Bawiskar ,

This is the screenshot.

Regards,

Lithesh

Ankur Bawiskar · ‎01-05-2026

@Lithesh

from where is that message coming?

I believe it's OOTB behavior and we can't change

which table is that? is the stepper or process flow OOTB available on that table or you added it using some customization?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader