Info Popup

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-13-2024 09:03 AM
Hello Experts,
How to Add Info Popup, for Reference please check attachment.
Thanks
Srinu
Thanks& Regards
Sidhu !
Sidhu !
6 REPLIES 6

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-13-2024 10:31 AM
Hi Madhan,
I want to add this type of popup for one of String filed in the change form.
Thanks& Regards
Srinu
Thanks& Regards
Sidhu !
Sidhu !
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-13-2024 10:42 AM
Hi @Sidhu9 ,
Preview record is available oob on all reference fields. When you select a record after that you can just hover on the i icon and preview the record.
OR
Go to the URL below and right click on the form and select configure layout like you normally would, that will change the form layout for the popup view.
<your instance name>.service-now.com/<table name>.do?sysparm_view=sys_popup
OR
You can add an attribute to the field to make this possible.
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/field-administration/concept/c_ReferenceIcon.html
Configure the dictionary entry and add the readonly_clickthrough=true attribute.
Mark my answer correct & Helpful, if Applicable.
Thanks & Regards,
Sumanth Meda