Is Editing OOB ACLs a good practice ??
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‎12-06-2022 03:12 AM
I need to change create ACL conditions for a table and there are 4 create ACLs available OOB so can i edit those ACLs or will there be any issue while doing upgrades if we edit OOB ACLs ?? Please suggest best practice for editing ACLs ..Should I deactivate OOB ACL and create new ACLs or can we edit OOB ACLs ???
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‎12-06-2022 03:26 AM
Hi Rc19,
Best practise would be to copy the existing ACLs, deactivate the existing ones and update the copied versions. This way you will still get the updates to the OOTB ACLs, whilst getting the functionality of your custom ones.
https://www.servicenow.com/community/it-service-management-forum/which-is-the-best-practice-about-ac...
Hope this helps
Alex
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‎12-06-2022 03:48 AM
Hi @RC19
It is not a good practice to edit OOB ACL's, it is suggested to create new ACL's as per the requirement.
Thanks,
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‎12-06-2022 04:08 AM
@RC19 Editing OOTB ACLs is not a best practice. But if there no way to achieve the requirement its ok to edit it but keeping in mind that it should not affect the other users.
While upgrade the updated ACL will be skipped from upgrade. If we need the new ACL from upgrade we need to go to upgrade history and accept the upgraded version.
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