User Activity
03-01-2024
Hi All, I have tried to write a very simple client script and script include which will simply show a message when the priority value changes on an incident record. This is just for testing purposes. Could anyone point out what I have got wrong here ...
01-29-2024
Hi All, I'm trying to create a database view to link a custom cmdb table and the case table. When I add the cmdb table to the database view and click on 'try me' the table shows no records. The purpose of this database view is to create a report whic...
06-23-2023
Hi All, Has anyone experienced this error before when trying to set up account recovery? I have enabled the correct plugin and properties but this internal error persists. As you can see MFA has been configured correctly and that works, however, clic...
Hi All, When creating a case on our csm portal external users (snc_external) can see the titles of articles in the contextual search but when clicking on the article to read it, they are presented with a blank page. This problem doesn't exist for adm...
Hi All, Is it possible to set a background image to always appear when creating a knowledge article with a specific knowledge template. i.e. you create a new article and it automatically sets an image in the background. Any help would be amazing, Tha...
