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Is it Possible to Add Catalog Item Variables into Service Operations Workspace?

cmitchell2323
Tera Contributor

a week ago

Good Afternoon Everyone, I have a question that I am unable to obtain an answer to. I currently have a user at my organization who would like to add a specific catalog item variable to lists in Service Operations Workspace? Is this functionality that is currently supported by ServiceNow? The user would like the ability to gain visibility into a variable value on the list screen. I have attached a screenshot for reference of where I am referring to.

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cmitchell2323
Tera Contributor
In response to AlpUtkuM

a week ago

Good Morning @AlpUtkuM , This ended up helping somewhat. I have two separate questions:

 

  • Is there a way to add a catalog item variable as a column on to the landing page list in Service Operations Workspace?
  • Is there a way to only show this catalog item variable on a specific list as opposed to all [sc_task] lists?

 

I have attached a screenshot of what I am referring to for the list screen on the landing page:

SOW_Landing_Page.png

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Tanushree Maiti
Kilo Patron

a week ago

Check these links: 

How to Add Catalog Variables in the Table List View 

How to show catalog item's Variable on Workspace List 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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