Is it possible to create more than one SMTP email accounts in servicenow.
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07-04-2025 09:49 AM
Hi,
Is it possible to create more than one SMTP email accounts in servicenow.
If it is not possible and let me know if there is anywork around.
Can anybody please help on this, it will be grate.
Thanks!
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07-04-2025 09:53 AM
In ServiceNow, by default, you cannot configure multiple SMTP outbound email accounts using the OOTB functionality. ServiceNow is built to use a single active SMTP server configuration for all outgoing emails.
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07-04-2025 09:55 AM
Hi @mania
No, OOTB only 1 SMTP is allowed.
Check @Allen Andreas reply here:
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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07-04-2025 10:29 AM
Hi @mania,
unfortunately, just one SMTP server is allowed
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