Is it possible to hide KB views of the article for a particular knowledge base & not for all?

SREE HARSHA NS
Tera Contributor

Is it possible to hide KB views of the article for a particular knowledge base & not for all? Please check the attached and advise.

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SREE HARSHA NS 

 

https://www.servicenow.com/community/developer-forum/hide-views-on-knowledge-article/m-p/1673636

https://www.servicenow.com/community/developer-forum/is-it-possible-to-prevent-the-number-of-views-f...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hi, I want to hide views from the KB articles which is related to only one Knowledge base available in the system. Other articles from other Knowledge bases should be as usual.
Is that feasible, please advise?

Hi @SREE HARSHA NS 

 

No, Not OOTB possible , as per my knowledge.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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ok Thank you!, is it possible to hide views from all KB articles available in the system both in backend (native/itil view) and portal view?