Is it possible to report incidents, request, RITM, and tasks with caller/requester user account information

heidiyablonski
Tera Contributor

Hello community,

Our organization just began using ServiceNow a month ago and I have no prior experience with ServiceNow so please be patient with me.   I am being asked to produce a single report that will include all incidents, tasks, RITM's and requests (that was simple enough) that includes all user (caller or requester/requested for) information.   Is there a way I can report all that information in a single report?

Thanks,

Heidi

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Heidi,



You can report based on TASK table.


Screen Shot 2017-05-15 at 10.24.37 AM.png


Let me know if you have any questions.


View solution in original post

11 REPLIES 11

heidiyablonski
Tera Contributor

Thanks for all your suggestions!   I finally found the specific places I had to dot walk to in order to get the information I need.


Thanks again everyone!  


Thanks for the update Heidi. I'm glad you got it resolved.


Can you please mark the appropriate answer as correct and close the loop.