I have written an script include which is called by an async insert business rule which basically calls the api after that we receive a Ref id from response which we update in the worknotes from there another after update business rule is written whi...
Hello,I want to add a new custom tab in the User Preferences section in ServiceNow, as shown in the attached images.Could someone please guide me through the process or share the steps to achieve this? Any documentation or examples would be greatly...
@Ankur Bawiskar Hi Ankur good evening hope you doing good Requirement: In the ServiceNow homepage banner I need to add the button for "employee center". Once we click on that button it will go to the Employee center home page. How I will achieve this...
IST Time format used for the scheduled report to be sent to the respective recipients is not working. But when GMT format is used the scheduled report runs as expected. Please help me with this issue.
Hi All,I have a requirement to make comments mandatory while approving the approvals for Knowledge Management Module.For this functionality, we have created a BR which triggers when:-And this is the script I am using in for setting comments mandatory...
Hi all, I have a question on archiving incident records.If we archive incident record.. what is the effect of attachments associated with incidents.Could you please explain.Thanks,Madhuri
Can anyone please tell me after how many days attachments gets deleted from an archived records.After archiving any record, its related attachment still remains on the archived record, but seems after sometime it gets deleted. Please let me know how ...
Hi Team , I have synced attachement which is getting attached to the REQ from Portal , which is showing , Form Banner (for RITM) and Related List(for RITM) , as well as for SC Task (for Related List) , the issue over here is , its doesn't shows in th...
Hello Community,When we see OOB SLA flow or Workflow, it waits for first 50% of SLA Percentage, then followed by 75% of SLA Percentage and finally checks for Breached equals to True.What could be the reason, ServiceNow used this condition for Breache...
Good afternoon everyone. I created the u_exposto_para_internet column of the choice type containing the "Yes" and 'No" options in the cmdb_ci table. This new column as well as its choices were replicated to the u_module and u_cmdb_ci_aplication_syste...
Hi Team, Can anyone suggest how can we set the PTO request to be set to "without Approval" insted of System default(Not Allowed) in the "service operation workspace" any suggestion will be appriciated.
Hi Team, I want to auto populate a question in Survey with the value from URL parameter. Here is the thing that I am trying to achieve: When a task is closed I am sending survey link through the notification. In that link, I will append the task numb...
Hi Team,I want to make few checkboxes label in red color in my catalog item in portal...I tried g_form.getControl method in client script but its not working does anybody have any idea how to do that please help me? Thanks
I need some inspiration for what ATF I can create to automate the test after upgrade. Which ones have you created?
Hi, Virtual agent is not working when i open the virtual agent it is getting lines in csm portal.Can anyone please help on this,It will be useful.Thanks!
