Is there a cost for approvals in request table?

jaubert
Tera Guru

I'm just getting started with using the request table.  I just wanted to know is there an additional cost with the approvals from the request table?  Do I need approver licenses to use?

 

Thanks,

 

Jewell

1 ACCEPTED SOLUTION

jMarshal
Mega Sage
Mega Sage

yes. you need approver licenses (approver_user role) for people who are being assigned the approval. If the people being assigned an approval already have a license (itil) then approver_user role would be included with that.

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2 REPLIES 2

jMarshal
Mega Sage
Mega Sage

yes. you need approver licenses (approver_user role) for people who are being assigned the approval. If the people being assigned an approval already have a license (itil) then approver_user role would be included with that.

Thank you so much for your quick response.  I wasn't aware that approver role comes with itil license.