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‎07-30-2019 10:47 AM
Hello everyone, is there a possibility to put an alias to the email address of servicenow? I need my instance to keep the original address but that my client receives a notification with another email address name
Thank you
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‎07-30-2019 11:10 AM
you can mention the email alias on from field.
System MailBoxes >> Email Accounts >> Open Servicenow SMTP.
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‎07-30-2019 12:12 PM
Thank you very much to the 2, talking with my client doing it since the notification was fine.