Good afternoon. I've received a report where KA font size is changed after publishing a KA. This is not consistent behavior, and i've personally not been able to reproduce this. I'm not finding any known issue records and curious if anyone else has c...
HI there we are want to display the incident description and and not just the short description when a user views their incidents on the my requests page of the service portal. as the first item on the activity tab as shown below. what is the best w...
Hi All, In my instance there is one report in dashboard the dashboard is shared with 4 users all all them are able to see repots but 1 on them user are not able to download the report. others have. they have same roles and they all are added in same ...
how to validate source reference field record are present in target table reference field or not in transform map in servicenowPlease Help on this . ThanksJyoti
I have a business service field in task but someone else have created same field which starts with "u_" but now i need to remove the field but removing directly from task may effect the child tables extended from task where they might have used the c...
Hi, since upgrading to New York i have noticed that Date/Time format fields are now showing the format in the field label. I have checked the dictionary settings and label/styles and cannot see anything that looks to be related. In previous london v...
When the "Date fixed" field is empty and when we add the new value to the field.Output syntax should be : " 2024-01-04 06:27:45 was[Empty] " (like Note 1 in the image).But Currently it is showing just new value as shown in image i.e note 2 and not ...
Hi,I want to add the Date range in the interactive filters in the Dashboard how can we configure. In my Dashboard i have added the Date Interactive filter it is showing OOB date filters which is mentioned in the below screenshot. I want to add the Da...
Hii my requirement is i need to display service portal page in iframe inside the iframe i am using url of my domain . I tried many things in system properties but no luck can anyone help me how to figure out this problem Thanks in regards
Hi Experts, i'm using the catalog item field to capture some values in sys_tags of a custom table , the workflow attached to itpopulates the values, in it i'm using the script. Even though my label and label entry is getting populates but in target ...
I want to create a Custom UI Action to open a specific URL, in Automated Tested Framework to open a specific Change type.
Hi All,Actually i want to know how the Comments are updated in Portal and native Ui once we post?, where these coming from Please help me to understand thisThanksRamu
Hi All, I have a requirement to change/update the notification to the request number and not the sys ID(existing behaviour).On now mobile app, when user receive the approval requested notification it should be change the title to request number. For ...
Shared Reports and Dashboards how to get a list of all Users that includes their Email addresses?
I have a custom field "common name" in the cmdb_ci table. I am trying to search CI with this common name in incident table and was able to achieve it with dictionary override "ref_ac_columns=u_common_name".But is there a way to make the field value(i...
