is there a way to open catalog items as a new tab in agent workspace, from a module?

spaceman2023
Tera Contributor

ServiceNow has an out of the box UI action that opens calalog items, called create request(g_service_catalog.openCatalogItem('sc_cat_item', '-1', params)). But in order to do this you have to have a case. I was wondering if its possible to  create an application and module that when clicked opens a new tab in the workspace with the catalog items open, similar to how it would be with the UI action above.

Thanks in advance for your help.

1 REPLY 1

Bhavya11
Kilo Patron

Hi @spaceman2023 ,

 

Please follow this link

https://www.servicenow.com/community/service-operations-workspace/how-can-we-open-catalog-item-page-... 

 

 

Thanks,

BK

 

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK