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Is there any way, mobile app bypass SSO to log in with local account?

Nithish1
Tera Guru

Hello Everyone,

 

Is there a way to bypass the SSO login so that I can log in with a local ServiceNow account when using the mobile(ios) app?

 

Regards,

Nithish

7 REPLIES 7

warren_chan
ServiceNow Employee
ServiceNow Employee

I did not. We ended up just disabling the redirect on a temporary basis for the sake of testing - afterwards, we reenabled it.

Warren

warren_chan
ServiceNow Employee
ServiceNow Employee

Responding to my past self from a few years ago. This should be possible now in the Tokyo version, due to the advent of new mobile configs:

 

https://docs.servicenow.com/en-US/bundle/tokyo-mobile/page/administer/tablet-mobile-ui/task/mobile-f...

Thanks for the response to your old post, pointed me in the right direction! My company just recently went to Tokyo and we just so happened to be doing a little work on Mobile. Ran into this same issue on one of our developer instances where we don't allow SSO, local only.