isMemberOf not working in notification

[VuchiV]

Requirement is not sending a notification in case approver is part of specific group. Please find the code I used in notification advanced condition which is not working it seems. Even if approver part of group mentioned, it is sending the notification. Notification is on Approval[sysapproval_approver] table.

script: 

answer =  !(current.approver.isMemberOf('b94fa52553920010f255ddeeff7b12c0'));

suggest any changes in code

[Tanushree Maiti]

Hi @VuchiV 

Simplest way  to do it :

Navigate to System Notifications > Email > Notifications.

Open the notification for approval requests (on sysapproval_approver).

In the When to send tab, add a condition:

• Approver.Group | Is Not | <Name of your Group>

Alternatively, use a script in the Advanced condition field:

var isMember = gs.getUser().getUserByID(current.approver).isMemberOf('<Group_sys_id>') ;

answer = !isMember;

[ChallaR]

hi @VuchiV ,

please find the below updated code -

answer = true; // default send

var gr = new GlideRecord('sys_user_grmember');
gr.addQuery('user', current.approver);
gr.addQuery('group', 'b94fa52553920010f255ddeeff7b12c0');
gr.query();

if (gr.hasNext()) {
    answer = false; // stop notification
}

NOTE -

Check these 3 things if still not working:

1. Notification trigger

   • Make sure notification is triggered after approver is populated

2. Approver field

   • Confirm field name = approver (not assigned_to, etc.)

3. Group sys_id

   • Double-check sys_id is correct

Thanks,

Rithika.ch

[Vishal Jaswal]

Hello @VuchiV 

It is important to first understand why it is not working. If you look at your code, you are using "current." which is a GlideElement (explained here) however, "isMemberOf()" method is of GlideUser (explained here)

You can use below code in the advanced condition:

var grMem = new GlideRecord('sys_user_grmember');
grMem.addQuery('user', current.approver);
grMem.addQuery('group', '019ad92ec7230010393d265c95c260dd'); //recommended to create system property like group.name.sysid and specify here as grMem.addQuery('group', gs.getProperty('group.name.sysid'));
grMem.query();
answer = !grMem.hasNext();

[Ankur Bawiskar]

@VuchiV 

this should work

answer = gs.getUser().getUserByID(current.approver.toString()).isMemberOf('b94fa52553920010f255ddeeff7b12c0');

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏