Issue while creating Client script and Script Include

[BaijunathS]

I am trying a create a client script or script include it is giving me the webpage is temporary down or move permanently to a new web services but it is working for others.

[GlideFather]

Hi @BaijunathS,

maybe try to log out, clear cache and log in again to retry.

If not helped, then you can check the Access Analyser to understand the visibility constraints if there are any.

Other thing to do is to ask platform owner/lead admin to check it for you and last resort is to raise a case from the Support Portal.

[Ankur Bawiskar]

@BaijunathS 

Looks like an intermittent issue.

I agree with point mentioned by @GlideFather try to clear instance cache and logout and login again, that should help

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[TharaS657398130]

“webpage is temporarily down or moved” message typically appears when a client script is trying to call a Script Include incorrectly, especially in cases where GlideAjax is not set up properly or the Script Include is not marked as Client Callable. Since it’s working for others, the problem is likely specific to your setup — for example, missing client callable = true, wrong Script Include name, or calling it directly instead of using GlideAjax.