Issue with view option in attachment

[Eswar Chappa]

I had an issue with xlsx and doc files while clicking on view, Instead of viewing it is downloading file directly into system.

But for PDF and PNG files it was viewing instead of downloading

Is there any solution to view it instead of downloading XLSX and DOC. In system properties i made changes as below

System property:- glide.ui.attachment.force_download_all_mime_types - value - false

 System Property:- glide.ui.attachment.download_mime_types value - text/html,image/svg,image/svg+xml

 Thanks in advance

[Martin Ivanov]

How can you preview/view docx or xlsx in a browser? You cannot. This is the only option.

Mark Correct AND Helpful. Thanks!

[Eswar Chappa · Accepted solution]

Hi Martin,

Thanks for the reply.

Below link resolved my requirement

https://community.servicenow.com/community?id=community_video&sys_id=38006b59dbdf6810fa192183ca96192a