Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Issue with setting RITM stages in flow designer

pramodkumar
Tera Expert

Hi All,

I am trying to set RITM stages and state in flow designer. When task is closed incomplete,  I have used update record to update state to closed incomplete and updated stage to closed complete. But in activity, I see state first updated closed completed and then to incomplete. 

 

What is the correct of updating stages and states of RITM from flows?

 

 

Thank you!

 

1 REPLY 1

SAI VENKATESH
Kilo Patron
Kilo Patron

Hi @pramodkumar 

 

In your scenario you can change the state before state is getting updated.

Here is the example to create stage in flow designer.

SAIVENKATESH_0-1751420910639.png

 

Thanks and Regards

Sai Venkatesh