Issue with top.window.location
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a month ago
Hi All,
I am using top.window.location in client scripts to redirect to a specific page which is working fine in regular browsers. When I am testing this is iframes, I see browser console error and also it is not redirecting. Is there any other way we can achieve redirection in iframes?
Thanks@
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a month ago
Hi @pramodkumar
When you use top.window.location in a client script, it tries to redirect the entire top-level browser window. This works fine in normal browser usage but fails inside an iframe, because most browsers block cross-frame navigation for security reasons (known as the “same-origin policy” and X-Frame-Options restrictions). That’s why you see console errors and no redirection.
If you want to redirect only the iframe content (not the parent window), you should use window.location instead of top.window.location. For example:
window.location = '/desired_page.do';
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Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
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a month ago
Hi @pramodkumar ,
Modern browsers like Chrome block top level iframe navigation for security reasons. If you're trying to redirect the parent window via top.location, it may be silently blocked.
Solutions to Redirect Effectively...
Option 1: Use setTimeout with top.window.location in client script
Option 2: Redirect the Parent Window via a Clickable Link
If programmatic control is limited, you can present users with a link that opens the target page as the top level window:
<a href="targetURL" target="_top">Click here to proceed</a>
Follow below articels:
https://help.alchemer.com/help/break-out-of-iframe
https://stackoverflow.com/questions/2092275/redirect-the-parent-page-from-iframe/2092289
If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/
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a month ago
1. "top.window.location" is DOM it do work in regular client scripts with isolate script.
2. It is intended to load the browser which means parent of iframe , iframe is another code which is just displayed on some other web page. The redirection will fail here.
3. I dont think there is a solution to this.
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a month ago
@pramodkumar did this solve your query?