Issue with UI Action on Workspace

[shyam34]

Hello All , 

I have an UI Action button which Generates Session Key from beyond this Works well on UI but not on SOW Workspace , I see in the script they used glide dialogue window but seems it is deprecated 

I tired with Glide Model but it is not working can you please check and amend the changes

function onClick(g_form) {

    generateERSServerSessionKey();

    function generateERSServerSessionKey() {

        var ga = new GlideAjax('x_bmgr_support_ent.BomgarRemoteSupport');

        ga.addParam('sysparm_name', 'generateSessionKeyServerSide');

        ga.addParam('sysparm_record_id', g_form.getUniqueValue());

        ga.addParam('sysparm_table_type', 'task');

        ga.getXML(handleERSServerSessionKeyCallback);

    }

    function handleERSServerSessionKeyCallback(response) {

        var answerString = response.responseXML.documentElement.getAttribute("answer");

        if (answerString === null) {

            alert('Something went wrong while attempting to generate a session key.');

            return;

        } else if (answerString.startsWith('ERROR')) {

            var error = answerString.substring(6);

            alert('An error occurred: ' + error);

            return;

        }

        var sessionKeyJson = JSON.parse(answerString);

        openLanguagePopup(sessionKeyJson);

    }

    function openLanguagePopup(sessionKeyJson) {

        var dialog = new GlideModal('bomgar_session_key');

        dialog.setTitle("Remote Support Session Key");

        dialog.setSize(620, 200);

        dialog.setPreference("session_link", sessionKeyJson.keyUrl);

        dialog.setPreference("session_key", sessionKeyJson.shortKey);

        dialog.setPreference("record_id", g_form.getUniqueValue());

        dialog.setPreference("subject", sessionKeyJson.mailSubject);

        dialog.setPreference("body", sessionKeyJson.mailBody);

        dialog.render();

    }

}

@Ankur Bawiskar @Harish KM @

[Ankur Bawiskar]

@shyam34 

can you post a new question as this is an old thread and tag me there?

[shyam34]

@Ankur Bawiskar  , here is the new thread - https://www.servicenow.com/community/virtual-agent-forum/ui-page-in-workspace/m-p/2948869#M8336