Issue with while opening a particular catalog item RITM/SCTASK request it is taking longer time to l
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09-25-2023 12:48 AM
Hi ServiceNow experts
@Ankur Bawiskar
Issue with while opening a particular catalog item RITM/SCTASK request it is taking 5 to 7mints time to load.
I have checked catalog item there 50 variable are there out of 50 there are 10 variable with type of " reference ", because this it is getting time load RITM/SCTASK.
Can anyone help me to fix the issue?
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09-25-2023 03:30 AM
Hi @Peter Bodelier @Peter Bodelier ,
Found the issue due to 5 variable with type of " reference " with the same table "sys_user_group" and 5 variable with type of " reference " with the same table " sys_user " ,There are 25 UI policy actions linked to. one UI policy.
do you have any idea idea how to fix the issue?
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09-25-2023 04:00 AM
That really depends on your use case for this setup. I really can't help without knowing your use case, and insights what you have built.
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