IST Time format not working in Scheduled report

[KarmughilanS]

IST Time format used for the scheduled report to be sent to the respective recipients is not working. But when GMT format is used the scheduled report runs as expected. Please help me with this issue.

[Bhavya11]

hi @KarmughilanS ,

Please refer this article

1. https://www.servicenow.com/community/developer-forum/scheduled-report-and-timezones/m-p/1446617 

2. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0535174 

3.https://www.servicenow.com/community/developer-forum/scheduled-reports-date-time-issue-due-to-differ... 

4.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0793976 

5. https://www.servicenow.com/community/developer-forum/run-as-tz-not-working-in-scheduled-export-sets/...https://www.servicenow.com/community/developer-forum/run-as-tz-not-working-in-scheduled-export-sets/... 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Thanks,

BK

[Ankur Bawiskar]

@KarmughilanS 

what do you mean report is not being received to recipient?

The scheduled report takes timezone of that user who is set as Run as in scheduled report

what debugging did you perform?

[Ankur Bawiskar]

@KarmughilanS 

any update to this?

[Omkar Mone]

Hello,

what is the timezone of the user on behalf of whom this scheduled script is  running?