itil role unable to write "Change Request Values" on a Standard Change Proposal

[tee3]

I'm hoping this is something minute that I'm missing. itil role users are unable to write the "Change Template Values" field when they are creating a Standard Change Proposal. Apart for ACLs and UI policies, is there anything else I should be checking?

I have reviewed the Script Include as well and made sure that none of those are blocking access when the state is NEW.

ACL debug results on template_value field.

Do you know of something else I should check?

Appreciate any help!

[Steven G_]

I would verify that you do not need template editor role to make the changes, We do not use the standard change catalog here

[tee3]

Thanks but the test account I am using has the template_editor role. This must be something else.

[prasad48]

Check below client script

Set template value read only

[tee3]

Thanks. We have not modified that Client Script. I don't see why that would block access for itil role.