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‎10-02-2017 01:34 PM
As per the documentation provided in below link ITIL users should be able to click on rota and schedule time off, however when I impersonate an ITIL user and try to click on it I do not see the button to schedule time off. Is this an expected behavior ?
Schedule PTO and suggest cover
Solved! Go to Solution.
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‎05-17-2018 06:56 AM
For anyone coming to this document to find out what the property is that fixes this, you must set com.snc.on_call_rotation.pto.approval.required to true.
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‎10-02-2017 05:02 PM
ITIL role should be able to do it. Try giving it rota_admin and rota_manager roles. Which version are you on?
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‎10-02-2017 05:24 PM
Hi Rohan, Thank you for your response. I was able to figure this out apparently there is a system property which has to be set to true in order to use this functionality.
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‎03-13-2018 09:43 AM
Can you provide the system property that governs this? I am trying to implement the same functionality.
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‎05-07-2018 01:38 PM
Did you find the property? I have run into this problem as well.
