ITIL users not able to schedule time-off on on-call Calendar

kalyan vallams1
Tera Contributor

As per the documentation provided in below link ITIL users should be able to click on rota and schedule time off, however when I impersonate an ITIL user and try to click on it I do not see the button to schedule time off. Is this an expected behavior ?

Schedule PTO and suggest cover

1 ACCEPTED SOLUTION

tmaxey1
Giga Contributor

For anyone coming to this document to find out what the property is that fixes this, you must set com.snc.on_call_rotation.pto.approval.required to true.

View solution in original post

5 REPLIES 5

tmaxey1
Giga Contributor

For anyone coming to this document to find out what the property is that fixes this, you must set com.snc.on_call_rotation.pto.approval.required to true.