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ITIL users not able to schedule time-off on on-call Calendar

Not applicable

As per the documentation provided in below link ITIL users should be able to click on rota and schedule time off, however when I impersonate an ITIL user and try to click on it I do not see the button to schedule time off. Is this an expected behavior ?

Schedule PTO and suggest cover

1 ACCEPTED SOLUTION

tmaxey1
Giga Contributor

For anyone coming to this document to find out what the property is that fixes this, you must set com.snc.on_call_rotation.pto.approval.required to true.

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5 REPLIES 5

tmaxey1
Giga Contributor

For anyone coming to this document to find out what the property is that fixes this, you must set com.snc.on_call_rotation.pto.approval.required to true.