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‎10-02-2017 01:34 PM
As per the documentation provided in below link ITIL users should be able to click on rota and schedule time off, however when I impersonate an ITIL user and try to click on it I do not see the button to schedule time off. Is this an expected behavior ?
Schedule PTO and suggest cover
Solved! Go to Solution.

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‎05-17-2018 06:56 AM
For anyone coming to this document to find out what the property is that fixes this, you must set com.snc.on_call_rotation.pto.approval.required to true.

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‎05-17-2018 06:56 AM
For anyone coming to this document to find out what the property is that fixes this, you must set com.snc.on_call_rotation.pto.approval.required to true.