When i select default view it should still redirect to case view in case table.
How can this be achieved: When i select default view it should still redirect to case view in case table.
Forum Posts
Hide or block the OOTB views on change request list
Hi I have a default views which are from scoped applications, we need to hide or block those highlighted views on change request form for all users not for ITIL users and we can't delete those views i tried to Ui views those are not worked for me
Gen AI & Now Assist
Hi All,Please help me find answers for the mentioned Queries related to Gen AI Features & Now Assist Incident Summarization Queries----------------------------------1)Is incident summarization available for end users also or only for Resolvers?2)Can ...
Function of com.glide.csp.self_script_src_svg
What is the function of the com.glide.csp.self_script_src_svg property, and how can we accurately verify whether the property is working fine?Additionally, what are the implications of enabling/disabling this property
Showing 2 identical RITMS in one Order Guide
Hello, I´m trying to set up an Order Guide.We have 2 Different Questions, which lead to the same RITM. When i build it like this, there is always just one RITM shown. Second Question.. I could do a Workaround with a "General Request", but nobody woul...
Resolved! Related list record in should open in only Specific view .
Hello Everyone. I had created two related list under case form. whenever user open record from 1st related list it is should be open ACE view only. if user open record form second related list it should open in a ABE View only. how i can achieve th...
Unable to Order a catalog item in service portal using ATF - Got stuck in this step
Hi I got stuck at this step. Can someone please help me find a solution to this. RegardsRamkumar Bhukya
UI action - GlideModal
Hello, I'm having some problems with a UI action.The project_change_request form loads no problem I just cant seem to get the fields to auto populate... I also need the parent project record passed to the the other table too in the parent field.Thank...
How to create a relationship between tow tables
I created a m2m relationship between change and a custom table. I want to display all the changes related to the custom table. How can I create it. Tried to create it from the m2m record but pulls only one record.
Resolved! What is the difference between RITM vs Incident?
What is the difference between the RIYM VS INCIDENT?
Manually entered field value overwritten by discovery
Has anyone encountered situations where a value (e.g. location) is set by Discovery, subsequently it is manually changed, and then Discovery overwrites that valueIs it possible to have manual data entry take precedence over automated discovery unless...
ui action
The problem requires creating a UI Action in ServiceNow that automatically updates the status of a record in the vpm_activity_instance table based on changes made to the Achieved Date or Expiration Date fields. The status should be updated according ...
Importing IODC Well Known Configuration Failed
Hi All,I'm trying to create new IODC identity provider but I get the below error:"Importing IODC Well Known Configuration Failed. The OIDC Metadate URL specified either cannot be reached or is invalid".I checked the oidc_provider_configuration tavle ...
How to create a dynamic hyper link on catalog item which opens in same instance when it's clicked.
Sharing this thinking it might help new developers working on catalog item. When you get a requirement like keep an Hyper link in catalog item Description when clicked it should open another catalog item.we can simply create hyper link but thing is i...
Solution - How to Get browser URL parameters in client script
Hi All, I have seen multiple community posts about getting browser URL parameter in client script. However in most of the posts, question was not answered properly. So In this post I am going to show how to get the browser URL and extract the paramet...
