ITSM Knowledge management user Roles and Responsibility

Abhilasha G T
Tera Contributor

‎11-21-2025 06:00 AM

Hi Team, 

I want to know the exact Roles required for the below personas and also their responsibility in Knowledge Management.

 

1. Knowledge Owner
2. Knowledge Manager
3. Knowledge Contributor
4. Knowledge User
5. Author

 

Regards,

Abhilasha G T 

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Dr Atul G- LNG
Tera Patron

‎11-21-2025 06:05 AM

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Dr. Atul G. - Learn N Grow Together
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