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01-27-2025 02:52 AM
Hello Everyone,
I am currently doing "IT Service Management (ITSM) Implementation On Demand" in now learning.
I'm unable to implement a few stories. Can anyone share dumps for these lab stories so that i can really learn and implement?
Solved! Go to Solution.
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01-27-2025 08:17 AM
Hello @Akhila P
Now for cart setting you, I believe you have already created catalog item as told. If yes now as per step 5 just open the same catalog item in list, then personalize list and get all these columns and just modify value as asked.
Another way can be you can personalize the catalog item form and bring all these field under section as needed and set value. Note - If you are changing form layout it is global one so for developers or user having access to modify catalog item will see changes done by you over form in all catalog items.
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
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01-27-2025 02:54 AM
Hi @Akhila P
Labs are designed to provide hands-on experience, so it's important to engage with them directly rather than relying on dumps. If you're only looking for shortcuts, like lab dumps, you're missing the value of the actual training. It's not really worth doing the training if you're focused solely on getting dumps instead of learning the material.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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07-15-2025 03:02 AM
I passed easily with 94%. prep4exams.com was 100% accurate.
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01-27-2025 02:56 AM
Hello @Akhila P
As you stated you enrolled for ITSM Implementation On Demand, that's really good start.
Now since you started try to read what is mentioned in instructions over lab exercise and follow the step as given understand it and if still any issue do post here, we will guide you what need to be done.
If you don't put efforts on this then no use of doing this OnDemand course as you will not understand what is been done and why. Try to atleast mentioned what have you tried from you side.
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
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01-27-2025 06:48 AM
Hi Viraj,
for one of labs I am not getting how to navigate and edit the cart setting
1 - Item available to be requested from the HandHeld Holographics Catalog, Product Subcategory
2 - Item matches attached wireframe
Name: Order Haptic Device
Short description: Haptic Device
Description: Haptic or kinesthetic communication recreates the sense of touch by applying forces, vibrations, or motions to the user. This mechanical stimulation can be used to assist you in the creation of virtual objects in a computer simulation.
Availability: Desktop and Classic Mobile
Catalogs: HandHeld Holographics
Category: Products
3 - The form questions include Employee name, Haptic device type, Date requested, and Delivery Location.
4 - Delivery options: If “Deliver to Corporate Office”, then field Location should appear on the form. If “Deliver to Home Address”, then field Shipping Address should appear on the form.
5 - Cart Settings: (No cart = true; No quantity = true; Omit price in cart = true; Use cart layout = false)
this is the story and for 5th point, how can i do the cart setting ?