Jira Api token password is too long to update in servcienow while creating an Basic auth profile

[Rakesh11]

[Trish Mac]

Hi Rakesh, I don't know if you've resolved this yet.  I ran into this issue also.  Here is a KB article that explains how to correct this:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1269878

Good luck!

Trish

[kiranit396]

Hi Rakesh,

By Default System Password length is increased to 2048 in newer versions credential discovery table, please try updating the length of password of length 255 to appropriate length in sys_auth_basic profile as well.

[Abhinav2000]

Hi @Rakesh11 ,

Over an above this document:  https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1269878

Go to tables-> Name= sys_auth_profile_basic and change the password length to 2048.

This worked for me.

Please mark it as helpful if this resolves your issue.

Thanks