KA font size changes after publishing

Bcrant
Tera Contributor

‎01-03-2024 12:54 PM

Good afternoon.

 

I've received a report where KA font size is changed after publishing a KA. This is not consistent behavior, and i've personally not been able to reproduce this. I'm not finding any known issue records and curious if anyone else has come across something similar. We're on Utah and the field definitions are set to default to verdana 12pt.

  • 318 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-04-2024 04:38 AM

Hi @Bcrant 

 

https://www.servicenow.com/community/now-platform-forum/default-font-and-font-size-for-knowledge-art...

 

https://www.servicenow.com/community/now-platform-forum/issues-changing-formatting-in-existing-kbs-a...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls