KB article retire workflow is getting triggered by admin itself

[Drishti]

Hello Community, 

I have created custom retire Knowledge workflow.

In lower instance , these are working fine ( getting triggered only one , retire button is clicked) but in prod these workflow is automatically triggered although the valid to day is after today days.

Please guide apart from BR where can I check that how this retire workflow is triggered even though retire button is not clicked.

Thanks in advance.

[Ahmmed Ali]

Hello @Drishti 

Did you check what is the trigger condition for the workflow you created? Ideally it should be never as the workflow will be triggered from the UI action.

Thank you,

Ali

[Drishti]

The triggered condition is empty . We have attached this workflow in the retire field of Knowledge base.

[Ahmmed Ali]

@Drishti  Can you post the workflow condition screenshot here?

[Drishti]

 @Ahmmed Ali