Knowledge articles are visible to all assignment groups and not only one group users
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‎05-09-2025 06:45 AM
Hi,
Knowledge articles are visible to all assignment groups but i want to show all the Knowledge articles for only one group remining group should not be show.
Note: Not using any portals and only using workspace.
Can anyone please help on this, It will be useful.
Thanks!
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‎05-12-2025 08:10 AM
Yes, after applied the user criteria also not working can your please suggest the code to visible kb articles to show only "a" group users not for all group users in workspace view.
Tried with the below code but not working:
Can you please help on this, It will be useful.
Thanks!
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‎05-12-2025 08:50 AM
Hi @mania
in your script line
gr.addQuery('group.name', '78872e5783d122101b3af4a6feaad37b');
is wrong. Instead use
gr.addQuery('group', '78872e5783d122101b3af4a6feaad37b');
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‎05-12-2025 08:59 AM
I did as per your script line suggested and imporsanated with "a" group user and checked not visible kb articles and checked with the another group user also not visible kb articles.
Can you please suggest more to achive.
Thanks!

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‎05-12-2025 09:09 AM
@mania Try giving tablename.* Read acl also