Knowledge articles opening in 'form' page on Service Portal

[AnirudhKumar]

We are using the OOB Typeahead search widget on our custom portal.

When we search for knowledge articles on the searchbar, the search results take us to the form page (id=form) of the kb article. What we want is the search results to redirect us to kb_article page instead.

Could anybody help me out?

[Harish KM]

Where are you clicking the article link? screenshot?

[AnirudhKumar]

When we type something on the typeahead search bar, the search results show up just below the bar... one of the search results is our article details.

[Harish KM]

Okay you need to check the search soured of kb article go to your Portal under related list search source open the knowledge base search source. You will find search page template. You need to pass the article page there

[Harish KM]

Hi You can check client script on typeahead widget and look for page id and also search source knowledge base html part. Easier way to debug is when you type a keyword in search you get results in drop down right click on the article inspect element find the url where it is cmg from