Knowledge Feedback Task is going to Default Assignee

sayan-ghosh
Tera Contributor

Hello Team,

Whenever I am submitting the Knowledge Feedback Task.
The Task is assigning to Particular Knowledge Group Default Assignee.

 

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But the Requirement is The Assigned to needs to be Empty

Created Client Script:

sayanghosh_3-1744360711514.png


Please Help me to achieve this.
Best Regards

 

17 REPLIES 17

Hi @sayan-ghosh 

 

In this case you have to modify the assignment rule where it is autopopulate by default

 

Please follow below process 

 

Filter navigator >system policy> assignment>knowledge feedback task assignment > go to script  and comment out the line line that set assigned to field like bellow

 

swapnaliombale_0-1744366085416.png

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this question to solved bucket. 

 

 

@sayan-ghosh 

 

try my solution and let me know if it works for you

Hi Not working