Australia upgrade - knowledge Feedback task type for “knowledge gap - manual” cannot be saved
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2 hours ago
When creating a knowledge feedback task type “knowledge gap - manual” in the agent workspace , the button “save” is missing from the form
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58m ago
Hi @Amrink ,
- Make Sure User has correct role.
- Check Create ACL on knowledge Feedback task , it that ACL is pertained it to any ACL role, make sure user has that role.
Refer: KB2776632 Save Button Missing When Creating New Articles in Knowledge Center
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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti