Knowledge is not getting checked out
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an hour ago
Hi Community,
As i am trying to checkout the KB article, but when i click on the UI button it shows the article is already checked out. But it is in published state and some how in the list view we are having duplicate KB number, one it in published state and other is in outdated state and the sys ID is also same. Kindly suggest any solution how to fix this.
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an hour ago
Small correction the sys Id is different not same
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an hour ago
Please repair the Knowledge Management plugin and check it.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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4m ago
Hi @SHUBHAM78
Check these KB: KB0779080 Not checked out article says it's checked out
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti