Hello All,
for knowledge management we have a scenario where in if the article breaches 21days it should move back from review to draft state, we have a solution for that, we also intend to create a custom notification to inform the knowledge author and approvers that the article is moved back to draft state, however as this a custom notification it was not allowed by governance board, can we use the out of the box reject notification by enhancing the conditions to fulfill this notification requirement without having any impact on existing reject notification and also for the future upgrades?
