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Knwoledge base homepage

Kamali Selvaras
Tera Contributor

Hi Team,

 

I want to add a widget to Knowledge base >> homepage

 

new option under the drop down as "Knowledge Articles"

 

KamaliSelvaras_0-1701170114420.png

 

How Can I add, any information would be help

 

1 ACCEPTED SOLUTION

Hi @Kamali Selvaras 

 

I think i did not do any thing extra to make it possible. just add atelast 1 article in the new kb please. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Kamali Selvaras 

 

Create a new Knowledge base and it will come in drop down automatically.

 

LearnNGrowAtul_0-1701170827638.pngLearnNGrowAtul_1-1701170854579.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi Atul,

 

Thank you for your prompt response, yes I have created the Knowledge base, but the result show none like below

KamaliSelvaras_0-1701171496963.png

 

KamaliSelvaras_1-1701171618562.png

 

I have show knowledge articles created under a specific domain, when they click the knowldege articles

 

 

Hi @Kamali Selvaras 

 

I think i did not do any thing extra to make it possible. just add atelast 1 article in the new kb please. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************