since we have id badge to open interaction , how can we use scanning of laptop serial or nfc ?

[chercm]

since we have id badge to open interaction , how can we use scanning of laptop serial or nfc ? 

Does servicenow have any available module?

[chercm]

i used chat GPT and this is the solution provided : 

To allow users to check in using a laptop serial number in ServiceNow, you can create a new field in the ServiceNow platform to store the serial numbers. Follow these general steps:

1. *Login to ServiceNow:*
Access your ServiceNow instance and log in with the necessary credentials.

2. *Navigate to the Configuration Table:*
- Go to the "System Definition" > "Tables" module.
- Find and select the table where you want to store laptop information (e.g., "cmdb_ci_computer" for computers).

3. *Create a New Field:*
- Within the selected table, create a new field (e.g., "laptop_serial") of type "String" to store the serial numbers.

4. *Configure Field Attributes:*
- Set the attributes for the field, such as label, maximum length, and any other relevant properties.

5. *Update Forms:*
- Modify the forms (e.g., "cmdb_ci_computer form") to include the new field.
- This allows users to input the laptop serial number when creating or updating records.

6. *Implement a Check-in System:*
- Depending on your specific use case, you might need to implement a check-in system using business rules or scripts.
- Create a script that validates the entered serial number and updates the status of the laptop accordingly.

7. *Permissions:*
- Ensure that users have the necessary permissions to view and update records in the specified table.

8. *Testing:*
- Test the system to make sure the check-in functionality works as expected.

Remember, the exact steps may vary based on your ServiceNow version and specific requirements. If your organization has a ServiceNow administrator or developer, they can assist in tailoring the solution to your needs.

is it better to create an application for this or just a simple form will do ? 

[chercm]

anyone have any suggestion on how to perform this : 6. *Implement a Check-in System:*
- Depending on your specific use case, you might need to implement a check-in system using business rules or scripts.
- Create a script that validates the entered serial number and updates the status of the laptop accordingly.?