Last Scanned Date on Software Discovery

jimnicholson
Giga Guru

Hello Community,

Hoping you can help me out here.   The "Last Scanned Date" field in our software installations inventory (Software Asset --> Software Installations) is not populating for items found during discovery.   I wanted to leverage this field to determine when installed software should be "removed" from a machine in ServiceNow.   Ideally, if we found software that should not be installed on a machine, we would notify the owner, they would remove it, I could leverage the "last scanned date" on the installation and remove it from ServiceNow after x amount of days.

Any idea how I can get discovery to populate this field?

We are using discovery for our server environment only, we use another product for our workstation discovery and we have this field populating for that feed.

Any help would be greatly appreciated.

Thank you,

Jim

5 REPLIES 5

Hello experts,

 

Is that issue fixed?

 

I am still seeing this issue in Vancouver release. The 'Last scan' field on AIX server > Installed software > last scan, is still not populating in my instance. Please suggest where should I look for this..