Link To Major Incident

[PRATIKSHA PAWAR]

As we have Link to Major Incident OOB option available to merge major incidents and it is working fine for "list view"

Similarly I have activated Link to Major Incident option for Form View but it is not working as expected.

Can anyone help me for activating link to major incident option for Form view and that button should be working as well.

Thanks in advance!

[Brad Bowman]

I don't understand.  You can no longer see a list view of all incidents, or is this in the search window that opens when the reference icon is clicked in the Link Major Incident dialog window?

[PRATIKSHA PAWAR]

Whenever I merge incident, All the child incidents under that particular parent incident should get closed automatically even after parent incident is not closed in ServiceNow.

Can anyone help?

Thanks In Advance!